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PrinterCorp Customer Care Policy

 

As a major supplier of image communication systems in Australia and throughout the world, customer satisfaction is PrinterCorp's highest priority. As such, all comments are welcome as they assist our company to continually enhance the quality of our products and services.

PrinterCorp's documented customer satisfaction system is compliant with ISO 10002, the international standard for complaints management and also takes into consideration the relevant statutory and regulatory requirements, together with input from our customers, our staff and any other interested parties. PrinterCorp also carries out periodic customer satisfaction surveys to enable us to continually monitor and improve the level of our customer satisfaction.

All PrinterCorp staff are aware of this policy and of the procedures for processing customer comments and are required to respond to and resolve all enquiries in a prompt and fair manner.

 

 

Wednesday, 25 May 2016
PrinterCorp has been awarded the prestigious title of Ricoh Overall Dealer of the Year 2014/15.
Thursday, 19 May 2016
PrinterCorp is awarded Ricoh's Metropolitan Dealer of the Year 2014/2015 at the Ricoh National Congress in the Barossa Valley.
Thursday, 4 February 2016
The combination of speed and quality has never offered clearer advantages. The RICOH MP C6502SP/ MP C8002SP colour digital MFD uses cutting-edge laser technology to produce fast, exceptional colour output suitable for use in high-volume offices.
Tuesday, 5 January 2016
PrinterCorp's iManage Customer Portal is now live. Our customer's are already receiving immediate productivity improvements without extra costs through iManage.
Tuesday, 17 November 2015
In an era where there is an ever increasing need to cater for BYO devices and a mobile workforce, there has to be an easy, secure printing solution...
Tuesday, 20 October 2015
The popularity of smartphones and handheld devices – whether you’re talking about Windows Phone® / iPhone® or even iPad® – has highlighted the growing problem of being able to print from these devices
Wednesday, 18 March 2015
New Corporate Partnership, the Wollongong NRE Hawks NBL team a season-defining victory!
Wednesday, 10 December 2014
PrinterCorp is really excited to announce that Ricoh has launched their very first Interactive Whiteboard D5500! Read more...
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